Suggested text: Our website address is: https://rlogistic.in
Effective Date: 12 October 2026
Last Updated: 12 October 2026
1. Introduction
Welcome to R-Logistic (“we,” “our,” or “us”). We provide logistics and transportation solutions across India, including Packers and Movers, Car Transportation, Truck Booking, Trailer Booking, ODC Cargo, and Container Transportation.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quotation, enquire about our services, or arrange a transportation service through us.
We respect your privacy and aim to handle your personal information responsibly in accordance with applicable Indian laws and regulations.
2. Information We Collect
We may collect the following information when you interact with our website or services.
2.1 Personal and Contact Information
- Full name
- Mobile number and email address
- Company or business name
- Pickup and delivery addresses
- Billing address and invoicing details
- Information submitted through contact and quotation forms
2.2 Shipment and Transportation Information
To assess your requirements and coordinate transportation, we may collect:
- Type and quantity of goods being transported
- Vehicle, machinery, household goods, or cargo details
- Pickup and delivery locations
- Preferred transportation dates and delivery timelines
- Cargo dimensions, weight, and handling requirements
- Special transportation instructions
- Supporting documents required for the shipment
Depending on the service, this may include relevant vehicle registration details, identification documents, permits, or other legally required shipment information.
2.3 Payment and Transaction Information
Where applicable, we may collect quotation details, booking references, invoices, payment status, transaction records, and information required to process refunds or resolve payment disputes.
Payments may be processed through third-party payment providers. We do not intend to collect payment passwords or full card security credentials through ordinary website forms.
2.4 Technical Information
When you visit our website, we may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and basic website usage data.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and quotation requests.
- Understand your transportation requirements.
- Prepare quotations and service proposals.
- Arrange and coordinate logistics and transportation services.
- Communicate pickup, delivery, and booking updates.
- Coordinate with drivers, transport partners, and other service providers where necessary.
- Process payments, invoices, and applicable refunds.
- Address customer complaints, claims, and service-related disputes.
- Maintain business, accounting, and shipment records.
- Improve website performance and customer experience.
- Detect fraud, protect our services, and comply with applicable legal obligations.
- Send service-related or promotional communications where legally permitted.
4. Sharing of Information
We may share relevant information with the following parties when necessary for providing our services or complying with applicable law.
- Transport partners and drivers: We may share the customer’s name, contact information, pickup and delivery details, and relevant cargo information to coordinate transportation.
- Service providers: We may share information with website hosting providers, communication services, payment processors, technical support providers, and other vendors supporting our operations.
- Business customers and authorised representatives: Where a shipment is arranged on behalf of a business, we may communicate relevant information to its authorised representatives.
- Legal and regulatory authorities: We may disclose information where required by law, a valid legal process, or an authorised governmental or regulatory request.
- Security and dispute resolution: We may use or disclose relevant records to investigate suspected fraud, resolve disputes, protect our rights, or address safety concerns, subject to applicable law.
\We do not sell personal information as a business practice.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain functionality, remember preferences, analyse website traffic, and improve the user experience.
You can manage cookies through your browser settings and any preference controls available on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using cookies or similar technologies for purposes that require consent.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no online system or electronic transmission can be guaranteed to be completely secure. We cannot promise absolute security, but we will address relevant security incidents in accordance with applicable law.
Customers should avoid sending passwords, payment credentials, or unnecessary sensitive information through public forms or unsecured communication channels.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to enquiries, arrange transportation, complete bookings, maintain invoices and shipment records, resolve claims, and comply with legal obligations.
When information is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise handle it in accordance with applicable law.
Some records may need to be retained for longer periods where required by law or necessary to establish, exercise, or defend legal claims.
8. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, withdraw consent where processing is based on consent, and raise concerns about how your information is handled.
You may submit a request using the contact details provided below. We may need to verify your identity before processing the request.
We may retain information where necessary to fulfil legal obligations, maintain required records, or resolve an existing dispute.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
We do not control independent third-party websites and encourage you to review their privacy policies before sharing information directly with them.
10. Children's Privacy
Our services are intended for individuals and businesses legally capable of using the relevant services. We do not knowingly collect children’s personal information in violation of applicable law.
If you believe that information has been collected unlawfully from a child, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, business practices, or applicable laws.
The updated policy will be published on this page with a revised effective date or last-updated date.
12. Contact Us
For privacy-related questions, requests, or complaints, please contact:
Business Name: Rudr Logistics
Website: https://rlogistic.in/
Phone: 927 870 0282
Email: nationaltransport@gamil.com
Business Address: Dwarka, New Delhi
We will review privacy-related requests and respond in accordance with applicable law.